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Why it works
At the venue's end, the process couldn't be simpler. Over 5 years we have honed our custom hardware, with emphasis on quality, reliability and ease of use. Press a button to turn the cameras on, turn off, then plug in by magnet. That's it. A print out is generated, with a direct link to the customer's video, which is then handed to the customer. It only takes a few seconds.
Viewpoint software automatically charges the cameras, copies files to the server, clears memory cards, ejects cameras, sends the raw video files via the cloud, and regularly clears its own memory.
We deal with all associated customer service. The video titles, descriptions and metadata are regularly updated to maintain the promotional benefit and spread videos over a variety of search terms.
Process at the track
Roll out of Viewpoints camera system has exceeded our expectations. It generates additional up-sell revenue at the tracks, increasing pound per head spend, and the shares from customers on social media attract more customers to our centres by word of mouth.
- Dominic Gaynor, Chief Executive Officer
Branded intro video example